Faculty and Staff Can Now Sign Up to Receive Emergency Notification Text Messages

East Carolina University has recently enhanced its emergency communication system for distributing urgent messages to the campus community. One of the enhancements is the ability to send emergency text messages to cell phones.

This service is optional, and is provided as a free service to those who would like to receive emergency messages on their SMS text-message capable cell phone, in addition to the traditional means of email and Alert pop-up screens.


To receive emergency text messages on a cell phone you will need to update your personal information in the university's HR database using Banner Self-Service.  Your “primary cell phone” number needs to be entered following the instructions below.

By providing a cell phone number you are consenting to ECU sharing this information with ECU service provider AudienceCentral, Inc. for the sole purpose of providing ECU’s emergency messaging system. The service is free unless the cell phone service plan does not include free incoming text messages. Participation is optional.

1. Go to OneStop:  onestop.ecu.edu and log in using your Pirate ID and password.
   
   
2. Select “Self Service Banner.”
   
   
3. Select “Personal Information.”
   
   
4. Select “Update Addresses and Phones.” The "Update Addresses and Phones" page will appear.
   
   
5. If you are faculty/staff, Go to either "Employee - ECU Office Location" or the "Home Address - Permanent" section.
   
   
6. Click on "Primary" located under the "Phones" column.
   
   
7. Scroll down toward the bottom of this page and you will see a column labeled "Phone Type" on the left-hand side of the screen.
   
   
8. Use the drop down box on the first box labeled "Select" and click on "Primary Cell Phone Number" in the list of options that appear in the drop-down box.
   
   
9. On that same line, enter the area code and cell phone number (no hyphen) if you would like to receive campus emergency information via text message.   (Your standard text messaging rates will apply.)
   
   
10. If you do NOT want your cell phone number to be published in a directory, then click on the box in the “Unlisted” column. (a checkmark will appear)
    
    
11. Select “Submit” button at the bottom of the page to save the  changes.

PLEASE know that any cell phone number entered, whether it be for the local, permanent, or office location, will be sent a text message when the university opts to use text-messaging in the event of an emergency.

Under normal circumstances, please allow several days for processing.  If you decide that you no longer wish to receive text messages, follow these steps again, and delete your primary cell phone number.

Please email ECUAlertInfo@ecu.edu if you have any questions.